At Jewelry by Johan we want you, our valued customer, to feel completely confident in your purchase, and also to know that your satisfaction will always be our top priority.
If you’re not completely satisfied with your item after you receive it, return it within the first thirty days and you will receive in-store credit for us to remake, replace, or modify your returned jewelry in the same size as ordered.
If we fail to meet your expectations, we will work with you until you’re satisfied. You can even cancel the entire transaction and get a full refund within the first three business days of your purchase if you change your mind.
Contact us or visit our RGA Requests page for more information.
Apr 3, 2025