What Should I Do If My Package Gets Lost or Stolen?

We are not responsible for your item after it leaves the premises of Jewelry by Johan.

At the time of checkout, we offer you the option to purchase shipping insurance to cover your items from loss, damage, or theft. Items in transit must be covered by insurance. Purchased and paid for by you before your rings are shipped.

Call us at 651-321-9267 or email us if you've already purchased your item and would like to add shipping insurance. All extra charges have to be paid before any item is shipped.

Apr 3, 2025

Contact Us

Not finding what you're looking for? Contact Us Directly