Shipping

• Do You Offer Local Pickup?

  Absolutely! You may pickup your finished item from our design center.

• Do You Offer United Parcel Service (UPS) Shipping Methods?

  We offer multiple shipping methods, it depends on your location as to what we have available for you, and fees applicable, your preferred method of shipping does not affect the current lead-times. You can choose UPS Next Day Air®, UPS 2nd Day Air®, UPS 3-day Select®, or Ground at checkout, these ...

• Do You Offer USPS Priority Shipping Methods?

  Yes. Fees are calculated based on location at the time of checkout. USA: Insurance and Signature Delivery: Arrives in 1- 3 business days. CANADA: Arrives in 3-5 business days, excluding time in customs. EVERYWHERE ELSE: Arrives in 6-10 business days, excluding time in customs

• Do You Ship Internationally?

  We will ship to anywhere on the globe*. International buyers are responsible for international duties and/or customs fees. United Parcel Service UPS (calculated based on location) is the required shipping method for all international orders over $400. IF YOU ARE OUTSIDE OF THE UNITED STATES All ...

• What Should I Do If My Package Gets Lost or Stolen?

  We are not responsible for your item after it leaves the premises of Jewelry by Johan. At the time of checkout, we offer you the option to purchase shipping insurance to cover your items from loss, damage, or theft. Items in transit must be covered by insurance. Purchased and paid for by you bef...