Design Help

  • A - Z Glossary of Jewelry Terms

    What is a ring sleeve? What's a halo setting? Gah! Find the answers to these questions and many more in this A-Z Guide of Jewelry Terms. Best of all, each term is represented with an image example to make it even easier to become a jewelry design expert!

  • Do You Offering Soldering Services?

    Yes. Please visit our soldering service add-on page for more information and to purchase this service. Before performing this service, we must first assess if we are able to solder your rings safely. Submit your item via the form, for us to view and confirm if we can before purchasing.

  • How Do I Book A Free Consultation?

    Call us at 1-651-321-9267 or use our online scheduler to book your designed consultation. We offer in-person, virtual (video), or phone consultations in a variety of durations.

  • How Do I Get Started With A Completely Custom Design?

    It's easy to get started! Typically, the first step in the design process is contacting us to discuss your vision or to bounce around ideas. Our team of design experts is available to assist you and answer your questions for no cost. Options for how to get in touch: Request a Custom Quote Use ...

  • How Do I Request a Customization of an Existing Item?

    You've found your almost perfect ring or accessory, but want to make a slight change. No problem! Request a Custom Quote On some items, you will have the option to change the profile, finish, color, wood species, etc. For customizations not available on the product page, use the "Customize thi...

  • Is There an Additional Cost to Customize an Item?

    We do not charge a customization or special order fee, but some item changes will likely result in an increase in final cost due to a change to more costly raw materials, gemstones, etc. Request a Custom Quote No cost customizations: Ring Size (up to size 13) Ring Profile Ring Finish Gold Color...

  • Need Ideas to Help Design Your Bands?

    Have no idea where to begin? We have a great Wedding and Engagement Ring Guide that will give you wonderful inspiration. Ultimate Guide to Wedding Bands

  • Shop by Ring Style

    View and Shop Rings by Style, including single inlay rings, pinstriped rings, and material sleeve bands.

  • What Are My Design Options for Wedding Bands?

    Your options are pretty limitless when you order a wedding band from JBJ. Ultimate Guide to Wedding Bands explains the different styles (inlay, overlay, etc.) and features (finish, profile, etc.) that go into a wedding band design. You can order any of our wedding bands as seen, customize them ...

  • What Are My Engagement Ring Style Options?

    Guide to Engagement Ring Styles When you work with us, you have endless design options! From traditional engagement rings to alternative engagement rings featuring material inlays and colored stones. Or, create a completely custom engagement ring design.

  • What Are The Different Styles of Women's Wedding Bands?

    Guide to Woman's Wedding Bands Popular options include eternity bands and shadow bands, aka contour or curved bands. We can create custom women's wedding bands to pair with your engagement ring from our shop or another jeweler.

  • What did you mean? See our Our JBJ Lingo of Jewelry Terms

    Whats a wood sleeve? What is a lotus setting? Have a look for the answers on our glossary, if for some reason its not there or you need more information please feel free to reach out to us via our chat.

  • What Is Required as Part of the Custom Design Process?

    Ring Size Read how to accurately measure ring size in our helpful blog that also includes an international ring size conversion chart. We highly recommend you order our custom ring sizers. They are the most accurate way to determine your size and fit. And, if you order a ring sizer, but still r...

  • What Metals Are Hypoallergenic?

    Hypoallergenic ring options include titanium, platinum, black ceramic, and tungsten.

  • What type of questions will you ask me?

    Here is a link to our Privacy Policy , Cookie Policy, and Terms and Conditions. But in all seriousness, we really need the information below to ensure you get what you ordered! Ring SizeHere’s a helpful blog post about Ring Sizing that includes an international ring sizing conversion chart. We hi...